An interesting one has just popped into my inbox by price comparison site Trivago about their customer’s worst hotel experiences – they claim to have surveyed 4,800 people.
In order they are:
22 per cent: bugs in the room
14 per cent: nothing (which prooves we will complain about anything)
10 per cent: poor or broken sanitary arrangements
10 per cent: constant or noisy neighbours
8 per cent: theft from the room
7 per cent: food poisoning from the hotel
6 per cent: unfriendly staff (isnt this the norm?)
5 per cent: unacceptable food (ditto)
5 per cent: a construction site next to the hotel (were they in Spain in the 70s or Dubai in the 90s)
4 per cent: leftovers from former guests (see below)
4 per cent: dirty pool
3 per cent: no free room desite a reservation
1 per cent: wrong hotel bill
1 per cent: chlorine poisoning from the pool
All the above seem to pale compared to my own particularly nasty ‘leftover’ in the room when I stayed in the Quality Hotel in Brighton about seven years ago.
Once I’d fought my way through the recovering hens and stags draped around the lobby, I finally got to my room, only to find that despite just being ‘serviced’ there was a used tampon left on the side in the bathroom. Yes, A USED TAMPON.
A call to reception saw no apology, no grovelling, no nothing. They just send a maid back up to the room to clean it up (I didnt hang around to see her do it)
Now that really is a bad hotel experience, but Im sure you’ve had some worse ones… so let’s do our own survey. Come on, what’s your worse hotel experience: